AI receptionist
Answers every call and chat, books appointments into your calendar, takes messages and hands urgent calls to a real person.
AI infrastructure for companies · installed on-site
AI receptionists, private servers and local LLMs — Your data never leaves the room.
What we set up
We spec the hardware, configure the models, wire them into the tools you already use, and stay on call after go-live. You get the upside of AI without putting your clients data in harms way, .
Answers every call and chat, books appointments into your calendar, takes messages and hands urgent calls to a real person.
GPU servers sized to your workload, installed in your office or rack, with backups, monitoring and remote support.
Your own models running offline on your hardware — trained on your documents, answering only to you.
We can connect your AI to email, CRM, invoicing and scheduling so the repetitive admin handles itself — with a human sign-off where it matters.
Why local
Cloud AI means your calls, contracts and client records pass through someone else's servers. Our stack runs end-to-end inside your network.
The receptionist
Your AI receptionist knows your services, prices, hours and calendar. It sounds like your front desk, books real appointments and knows when to pass the call to you.
How it goes
We map your calls, documents and workflows, and flag where your data is exposed today.
We size the hardware, pick the models and write the receptionist's scripts with you.
On-site setup, network lockdown, integrations and a hands-on session for your staff.
Monitoring, model updates and a plain-English monthly report on what the AI handled.
Start here
Book a free site audit. We'll tell you what's worth automating, what it costs to run locally, and what to leave alone.
Send an inquiry →Legal
Last updated: 23 September 2026.
By engaging Cyber-Sterling ("we", "us") to install, configure or support any system — including an AI receptionist, on-premises server, local language model, or workflow automation — you ("client") agree to these terms. A separate written proposal or statement of work, where one exists, sets out project-specific scope and pricing and takes precedence over this page where the two conflict.
We spec, install and configure AI systems on hardware located at your premises or under your control, including AI receptionists, GPU servers, locally-run open-weight language models, and integrations with your existing software. We provide ongoing monitoring and support only where separately agreed in writing.
You're responsible for: giving us accurate information about your business, tools and network; providing reasonable access to install and maintain the systems; keeping your own backups of anything irreplaceable before major changes; and complying with the law in how you use the system — including the Surveillance Devices Act 2007 (NSW), which generally requires the consent of everyone on a call before it's recorded or handled by an AI receptionist, and telling your own customers and staff that they may be speaking with an AI where the law requires it. Recording and call-handling consent rules can also differ outside NSW and are your responsibility to meet, not ours.
Quotes are in Australian dollars and exclude GST unless stated otherwise, and are estimates until confirmed in a signed proposal or invoice. Payment is due on the terms stated on that invoice. We may pause support work, though never remote access to your own hardware, if payment is significantly overdue.
Language models we install (for example Llama, Qwen or Mistral) and other third-party or open-source components are provided "as is" under their own licenses. We don't guarantee that any AI system's output — a receptionist's answers included — will be accurate, complete, or free of errors. Keep a human in the loop for anything customer-facing, safety-related, or high-stakes.
Our whole approach is built around running systems on your own hardware, so your data stays under your control rather than passing through a third party. You remain the owner of your data at all times. We access your systems only as needed to install or support them, on the access terms you agree to separately. You're responsible for complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles as they apply to your own customers' data.
Except for what we expressly commit to in writing, and except for any consumer guarantee under the Australian Consumer Law that can't lawfully be excluded, systems and their outputs are provided "as is" and "as available," with no warranty that they will be uninterrupted, error-free, or fit for a particular purpose.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010, Cth) that cannot lawfully be excluded. Subject to that, to the maximum extent the law allows, our total liability for any claim relating to our services is capped at the fees you paid us for the affected service in the six months before the claim, and we are not liable for indirect, incidental, consequential or special damages — including lost profits, lost business, or missed calls — arising from an AI system's output, an outage, or an error.
You agree to cover our reasonable costs if a claim arises from your misuse of the systems, content or data you provided for training or configuration, or your failure to obtain a consent the law requires.
Each of us will keep the other's non-public business information confidential and use it only to deliver or receive the services.
You keep all rights to your own data and content. We keep rights to our own tooling, scripts, configurations and installation methodology. Open-source components remain under their original licenses regardless of who installed them.
Either party may end an engagement on the terms set out in the applicable proposal or statement of work. We may suspend a service for significant non-payment or unlawful use.
Neither party is liable for a delay or failure caused by circumstances reasonably beyond its control.
We may update this page from time to time. Material changes will be communicated to active clients; continuing to use our services afterward means you accept the update.
These terms are governed by the laws of New South Wales, Australia, and each party submits to the non-exclusive jurisdiction of its courts.
Questions about these terms: send us an inquiry or write to info@cyber-sterling.com.
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